So the you do not need to worry about your problem of ‘Epson printer goes offline’.
Furthermore we have also explained the solutions for these problems for MAC and Windows. This should resolve your printer’s ‘Offline’ fault.Ĭonclusion: In this article we have discussed all the problems which can make your Epson printer ‘Offline’.
Follow the below given steps to fix ‘Epson printer says offline on MAC’ problem: Download the latest drivers, firmware, and software for your HP PUSB Thermal Receipt Printer.This is HPs official website that will help automatically. Sometimes ‘Offline’ issue on Mac occurs when a same printer is installed multiple times. You can do a test print to check if it’s printing fine.īy Deleting Extra Printer from MAC Device:
Enter your Mac user name and password as asked on the next pop up box.On the next window, right click on your shown Epson printer and then choose “Reset Printing System” option.Open the ‘Apple’ menu and Click on the “System Preference” option.To fix this problems follow the below process. Low internet connectivity may harm your printing system and show your Epson printer as ‘Offline’ on Mac. Hence below we have explain the solution to fix ‘Epson printer says offline’ problem on Mac device: Set the correct printer in Heartland Retailįrom within Heartland Retail, navigate to the Point of Sale and click the menu ☰ button in the top left corner, then click Settings.Improper printer configuration or connection shows printer ‘Offline’ message on Mac device. You can find Heartland Retail Connect installation instructions and troubleshooting steps here.ĥ. Make sure Heartland Retail Connect is running If nothing printed, try following the previous steps under the Printer is offline section.Ĥ. If it printed sucessfully, proceed to the next step. This should print a test page to your receipt printer.
On the first page it should have a button that says Print Test Page. To do this, right click on your printer, and select Printer Properties. If your printer is showing as online, we will check communication between Windows and your printer by printing a test page.
If the previous steps failed to get your device to show up as online, you will need to contact your printers manufacturer for further support as it is a connection issue between Windows and your receipt printer. You will then follow the printers instructions to re-connect the device.Ĥ. If it asks you to verify you want to remove the device, click yes. Right click on the printer icon and select Remove. Unplug the printer from the computer by removing the USB cable. This will start the built in Windows Troubleshooter which can sometimes help identify the issue.ģ. Right click on the printer icon and select Troubleshoot.
This will cause your computer to re-setup the drivers for the device and can sometimes help identify the printer.Ģ. Unplug the USB cable from the computer and try to plug it in to a different available USB port.
If your printer is displaying as offline, this means your computer is not able to communicate with your printer.ġ. If your printer is displaying as online, you can skip the next step and proceed to printing a test page.